How to find an appliance model and serial number
The full model matters more than brand and marketing name. A series can have variants with different parts, codes and manuals.
Safety rule: stop when there is smoke, sparking, a burning smell, electric-shock signs, an active leak, cracked hob glass or suspected gas. Disconnect only when it is safe to do so.
Where to look
- On the door frame of a washer, dishwasher or oven.
- Inside a refrigerator compartment, behind a drawer or on a side wall.
- On the underside or rear of a small appliance after safe disconnection.
- In the manufacturer app, purchase documents or manual.
What to record
- Full model including slashes, dashes and suffix.
- Product number, E-Nr, PNC, service number or similar identifier.
- Serial number only for your private report; do not publish it.
How to photograph it
- Do not move a heavy appliance solely to find the label.
- Use good light and photograph straight on.
- Check that digits are readable before finishing.