Symptom diagnosis
A short question path narrows fault areas and suggests only checks accessible from outside.
Open diagnosis →What may be causing the appliance fault?
No account · local · step by step
Choose an appliance and symptom. Get safe checks without disassembly, likely fault areas and a clear boundary for calling a technician.
🔒 Local data⚠️ Safety stops📱 Offline capable
Safety rule: stop when there is smoke, sparking, a burning smell, electric-shock signs, an active leak, cracked hob glass or suspected gas. Disconnect only when it is safe to do so.
Choose an appliance
Washing machine
Clean the pump filter every 1–3 months and leave the door ajar after a cycle.
Dishwasher
Clean filters, spray arms and seals monthly.
Refrigerator
Vacuum ventilation grilles and inspect seals every six months.
Tumble dryer
Clean the lint filter after every cycle and the heat exchanger as instructed.
Electric oven
Remove grease regularly and never block ventilation openings.
Induction hob
Keep zones and pan bases clean and maintain ventilation below the hob.
Coffee machine
Rinse the milk system after every use and descale when prompted.
Vacuum cleaner
Empty the bin, clean filters and remove hair from the brush roll.
Repair or replace?
Compare repair cost, age, previous faults, parts availability and energy use.
Assess the decision →Technician report
Record model, symptom, circumstances and safe steps already taken to improve the service call.
Create report →UsterkaTo does not replace a technician
The tool helps organise symptoms and perform safe user checks. It does not confirm a failed part, quote a repair or recommend work inside an appliance.
What you can check
- power, settings and messages;
- user-accessible filters, containers and visible hoses;
- appliance position and operating conditions;
- manual and model identification.
What not to do
- do not bypass safety devices;
- do not open a powered cabinet;
- do not work on gas or refrigeration circuits;
- do not restart equipment showing hazard signs.